Most owners have a personalized cancellation and payment policy that must be acknowledged before a booking can be made. If you do not have one, our system default is set up to collect 50% at the time of reservation and the remaining 50% 30 days prior to arrival. Cancellations are partially reimbursed only if the unit can be re-rented. This not only ensures that full payment is secured prior to guest arrival, but that you will not have "no shows" or last minute cancellations. But again, we can set up any type of payment/deposit requirements that you wish and that best suit your needs and current business model